If you’re like most business owners, you understand the importance of working with a managed service provider (MSP). After all, an MSP can help you take your business to the next level by providing expert IT support and services.
However, even if you’ve partnered with an MSP, there’s a chance you’re not getting the most out of the relationship. Here are eight signs that you may be underutilizing your MSP:
1. You’re Not Taking Advantage of Their Proactive Services
One of the biggest benefits of working with an MSP is that they can proactively manage your IT infrastructure, identifying and addressing potential problems before they cause downtime or data loss.
2. You’re Not Leveraging Their Expertise
MSPs have a team of highly-trained and certified IT professionals who can provide expert guidance on a variety of issues, from choosing the right technology solutions to implementing best practices for security and compliance.
3. You’re Not Taking Advantage of Their Support Services
In addition to providing proactive and expert services, MSPs also offer around-the-clock support, so you can get the help you need when you need it.
4. You’re Not Making Use of Their Reporting Tools
MSPs typically offer a variety of reporting tools that can give you insights into your IT infrastructure and how it’s performing. These tools can help you identify areas for improvement and make more informed decisions about your IT investment.
5. You’re Not Taking Advantage of Their Automation Tools
MSPs often have a variety of automation tools that can help you streamline IT processes and improve efficiency.
6. You’re Not leveraging Their Cloud Services
If you’re not making use of your MSP’s cloud services, you’re missing out on a major benefit. Cloud services can help you improve agility, scale your IT infrastructure, and reduce costs.
7. You’re Not Communicating With Them Regularly
Communication is key to any relationship, and your relationship with your MSP is no different. Be sure to touch base with them regularly to discuss your IT needs and challenges, and get their input on potential solutions.
8. You’re Not Taking Advantage of Their Managed Security Services
MSPs can also provide managed security services that can help you protect your data and comply with industry regulations.
Get the Most Out of Your MSP
If you’re guilty of any of the above, don’t worry – there’s still time to turn things around. Talk to your MSP about how you can make better use of their services and get the most out of your relationship.