When you’re hiring an IT company to handle your technological needs, one of the most crucial factors to consider before signing any contracts is their level of experience. But how can you tell if the IT company you’ve hired is the real deal and has the necessary expertise to deliver quality results? Here are 7 ways to determine if an IT company is experienced or not:
1. Check Their Track Record
Do your research and review the company’s portfolio, case studies, and customer reviews to see if they have any prior experience working with businesses like yours. Look for evidence of successful completed projects and satisfied customers.
2. Evaluate Their Certifications
Many IT companies hold certifications and accreditations that validate their skills and experience in specific areas of technology. Make sure to ask if the company has any relevant certifications such as Microsoft Certified Solutions Expert (MCSE), CompTIA A+, or Cisco Certified Network Associate (CCNA).
3. Consider Their Industry Knowledge
Check to see if the IT company specializes in serving businesses in your specific industry. This can give them the necessary background knowledge and insights to understand your unique technology and business requirements.
4. Assess Their Support Capabilities
Experienced IT companies typically offer robust technical support and maintenance services that can guarantee the reliability and performance of your IT infrastructure.
5. Listen To Their Recommendations
A reliable IT company should offer informed recommendations based on their experience to help you make the right decisions for your business. See if they provide you with tailored advice and solutions that are specific to your needs.
6. Ask About Ongoing Education
The IT industry is constantly evolving, and to stay ahead of the curve, the best IT companies invest in ongoing education and training for their staff. Ask if the company provides regular training programs for their employees to keep their skills up to date.
7. Meet Their Team
Finally, the best way to determine if an IT company is experienced is by meeting their team members and discussing their knowledge and expertise firsthand. This can give you a good idea of the company’s culture and the level of experience of their staff.
By following these 7 ways to determine if an IT company is experienced or not, you can ensure that you’re entrusting your technology needs to a reputable and reliable partner.